IT Systems Engineer (Level 3)

Posted: 06/23/2020

Position Overview and Responsibilities

  • Responsible for the engineering and implementation of various Microsoft and some Linux technologies
  • Expected to assist with IT support at other locations. Some travel may be required. (Less than 20%)
  • Excellent organizational and communication skills with attention to detail is essential
  • Provide support as an escalation point for your teammates
  • Management and implementation of projects in all phases and aspects including communication with team and customers and according to industry best practices
  • Hands-on engineering and deployment of server and networking hardware
  • Install, upgrade, remove server and/or desktop applications on all levels of complexity
  • Interface with other elements of our support structure including tracking end-user issues, updating client tickets, and ensuring closure
  • On call for IT Support
  • Candidates must be a self-motivated and well-focused individual with a user-friendly personality
  • 7+ years of relevant, hands-on experience implementing and supporting Windows and Linux based servers and workstation systems
  • MS Windows Server related design and support experience is desired
  • Extensive knowledge of Microsoft Windows Architecture – MS Windows Server 2008/2012 Server, Exchange 2007/2010/2013, SQL Server, Active Directory (AD), Group Policy, Remote Desktop Services
  • 3–5 years of systems deployment, server migration, Microsoft server upgrades, and systems integration project experience is desired
  • Experience with documentation for system builds, configurations, support procedures
  • Moderate to extensive experience with Hyper-V/vSphere and vCenter/System Center environments, including setup, implementation, and support
  • Experience with diverse hardware platforms (Dell, IBM, HP)
  • Must have solid troubleshooting skills with hardware/networking and software
  • Strong understanding of LAN/WAN architecture and of TCP/IP
  • Strong understanding of Firewall/VPN/Internet Appliances
  • Strong understanding of Backup and Disaster Recovery
  • Internet and network security
  • Moderate to extensive storage/SAN design and implementation of solutions
Additional Requirements
  • The ability to work after hours and weekends
  • Be able to pass a drug test and background check
  • Be able to pass a driver’s license background screening
  • Be able to lift up to 60 pounds
We require a Level III Engineer to have at least two major certifications (MCSA, MCSE, CCNA, CCNP, VCP, etc.) and be working towards another applicable certification. ICS will provide all materials and funding to help you attain your certifications. You will be expected to study on your own time.

For more information and to learn about ICS watch this short video.